Can’t add account in iPhone Hangouts

I was trying to open Google Hangouts on my iPhone to verify my Google Voice number. The app on my iPhone asked me to log in and then once I gave my password, I got an error message to the effect that it was unable to add the account. The app seemed stuck in a loop so I searched for “Hangouts iphone can’t add account”

This question has a simple answer: Google Hangouts has been replaced by Google Chat and Google Meet. See, for example, “The latest on Google Hangouts and the upgrade to Google Chat” at blog.google and “Google puts an end to Google Hangouts once and for all” from Techcrunch.com.

However, when I searched for information with search engines such as Google, Bing and DuckDuckGo, they have at the top of their results a post on the Apple “Ask Different” Stack Exchange (apple.stackexchange.com StackExchange is a collection of topical question and answer sites that allow members to vote on answers. The name is a play on Stock Exchange and the name of one if its first sites, stackoverflow.com that is targeted for programmers.)

What is surprising and frustrating about this is that the preview text of some of the search engines comes from a downvoted answer from 2014. Answers with a negative rating should generally be ignored because they’re considered wrong or unreliable but that is what the search engines present as the answer. None of the answers are current to the January 2023 Hangouts end date. I learned that the transition was announced years ago but the information is drowned in the search results by a lot of obsolete information.

This is a stark example of a weakness of search engines: Once a piece of information is resolved as the highest ranked answer, it is very difficult for it to be replaced, even if it’s wrong. Search engine autocomplete indices are difficult to update and in this case, the auto-completes for a Hangouts search has been captured by ancient history. Typing “google hangouts” in the search box gives autocompletes that appear to indicate that Hangouts is still available.

Fortunately, in this case, the problem could be resolved with an edit to the Apple Stack Exchange question to include a currently valid answer. (I don’t have the reputation points to edit the question nor Apple expertise to get them.)

Surveillance Fatigue

On my way home from Wal-Mart this week, I realized that I don’t see the security cameras anymore. They are still there but now they’re background noise. There are more oppressive cameras at the self-checkout lanes but I even fail to notice the giant monitors.

Camera surveillance is just one way that my privacy can be invaded. Earlier, my awareness of privacy was much more acute. I would use the Tor browser when visiting websites. I would monitor where I go on the open internet. I reflected on how my search queries might be analyzed and would self-censor before blogging anything too controversial. I used the privacy aware search engine DuckDuckGo. I would talk to friends about privacy. I even spent a semester studying privacy in an independent study with a privacy researcher at IUPUI.

In my trajectory on privacy, my alert level has gradually lessened. I’ve reached the point that I don’t notice obvious surveillance. However, I have some habits that stuck. I still use DuckDuckGo. I read privacy statements and TOS. I avoid my Gmail account. (However, now I’m bending on the convenience of using the Gmail address for login credentials. Three steps forward; two steps back.)

So that’s the point: I took my high level of awareness and have dropped off. I still have a few habits that have survived. But I reached a level of surveillance fatigue and I’ve lost my zeal for privacy. My behavior has changed but not by much.

The problem with surveillance fatigue is that when future technology changes require me to upgrade my vigilance, I won’t. I will recall the amount of effort it took previously and feel the new effort is too much work. I’ll reject small changes that objectively aren’t very burdensome. In effect, I overshot the balance point. I know there are things I can do to improve my privacy but I don’t do them. I’m complacent about the issue. My experience at a high alert has inoculated me from becoming more careful again.

Facebook and other surveillance services bank on this effect. They creep into newer and newer privacy assaults yet people ignore the danger. Users’ initial alarm has drifted into impotence. The surveillance continues to spread without adequate push-back.

COVID enabled strong actions at first, but now the memory of their consequences inoculates people from taking any action. If mask wearing is a habit, it could persist. Because avoiding bars and sit-down restaurants its easy, I won’t think about them when deciding what to have for dinner.

People’s threshold of willingness has drooped and they’ve fallen into the fatigue trap. They won’t take small but effective changes because they get conflated with the big changes that were hard.

Surveillance fatigue is an example of a common pattern in human behavior. A flurry of activity can respond to an emergent situation. However, the responses will gradually fall off. Unless the effective steps become a habit, privacy will continue to erode. Unless the balance point is reached with COVID precautions, it will continue to spread.

site:google.com surprise

Excited Talk
In searches on google.com and duckduckgo.com, you can add a clause “site:some-domain” to your search.

For example, a duckduckgo search “site:wikipedia.org end-of-life” will offer many articles that the native Wikipedia search can’t find. Some of those titles include Product lifecycle and End of Life Vehicles Directive

I wanted to be a clever and ask the search engines to look at itself to give me an answer. I quickly discovered that asking Google “site:google.com” is incredibly useful.

Most of the results come from feedproxy.google.com. In other words, this style of query searches Google’s vast collection of blogs and news feeds.

It’s an awesome tool!!! It narrows my searches in a very useful manner.

And I’ve only scratched the surface. For example, in an advanced search query “Last update” does what it should. Google will find blog posts from the past year, month, week or 24 hours.